Reporting a crime
If you've been the victim of a crime, you have witnessed a crime, are aware of a crime being committed, it's really important to report it. We know that sometimes it’s not easy to decide to come forward. But we also know that if no one reports a crime, it’s as if it never happened.
If no one reports a crime, the criminal is free to commit more crime,further damaging more communities and individuals.
You can share information such as
- A crime that might be committed
- A crime that has been committed
- Someone who was involved in committing a crime
Why report a crime?
Reporting prevents crime
- It heads off incidents before they can take place
- It helps to identify problems causing crimes
- It makes it easier to find criminals and prevent them from offending again
- It creates a climate that does not tolerate crime
How do I report a crime?
In an emergency you should phone 100. It is a 24 hour a day, 7 days a week toll free service.You should use this service to contact police in situations when you need an immediate police response. Such situation where
- A crime is happening now.
- Someone is in immediate danger.
- If the crime is serious (i.e involves vulnerable, elderly or young victims or it is of a violent or sexual nature)
- The offender is still there or nearby
- Someone saw the crime being committed
- Evidence has been left at the scene
Tips for calling 100
- Do not hang up if the call isn’t answered immediately.
- Stay calm.
- State the problem briefly.
- Give the location. If possible provide the full address of where the problem is occurring, include apartment number. If you don't know the address, provide an intersection or a landmark.
- Answer the operator's questions and stay on the line until the operator terminates the call.
- Be as descriptive as possible. You may be asked to identify people or automobiles involved. The more information you can provide, the better operators will be able to prioritize your call and relay details to responding units.
- Inform the operator if you do not want your name and address be given to responding units.
- Calls from pay phones are free.
- If the situation changes before help arrives, call 100 again and then give the operator an update.
- If you experience problems with the operator or feel your call was handled inappropriately, ask to speak to the on-duty supervisor.
Non-emergency contact number
If you wish to contact Police and it is not an emergency please contact your local Police Station either by telephone or through personal visit or to the District SJPU in a similar manner.
Certain categories of crime committed or any information you want to share with respect to child exploitation can now be reported over the internet, as long as an urgent response is not required.
Access the online reporting facility
Going to your local police station
At the police station you will be asked to provide details of the crime or the information you want to share and make a statement about the facts of the case.
You’ll receive a Daily Diary number or Complaint reference number that you can quote to find out about the progress of your case and to use if you’re making any kind of insurance claim, for example, for a stolen mobile phone.
Reporting a crime anonymously
If because of any apprehension you do not want to reveal your identity, you can request while reporting that your contact details be kept secret. You will not be compelled to give your name, address, sign any kind of statement or appear in court – all you have to do is to provide the information about the crime. However, if you yourself are the victim of crime it is important that you provide full details and enable us to help you and to take action against the perpetrator of crime.